Privacy Policy — PlugFai
Last updated: 2026-09-17
This Privacy Policy explains how the PlugFai application (“the App”) collects,
uses, and protects information. The App is operated by L&J Digital Solutions LLC,
United Kingdom (“we”, “us”, “our”). We act as the data controller for the limited
personal data described below, and we process it in accordance with Thailand’s Personal Data
Protection Act B.E. 2562 (2019) (“PDPA”) and other applicable laws.
1. Overview
The App helps electric-vehicle (EV) drivers in Thailand find charging stations and understand how to
use them. In the current version (MVP):
- There are no user accounts, no login, and no in-app payments.
- You are not required to register or provide your name, email, or contact details.
- The only personal data involved is your device location and, optionally, your on-device
preferences and trip plans.
2. What we collect and how we use it
2.1 Location (GPS)
- Purpose: show charging stations near you, calculate distances, and plan routes.
- The App requests location permission on first launch. You may choose Allow or Not now;
the App remains fully usable without location (you can still search anywhere in Thailand).
- Your precise location is used on your device to show nearby stations and distances.
- We do not store your location on any server and we do not keep a location history.
2.2 Location shared with third-party services (only when you use those features)
When you use certain features, your location or destination is sent to a third-party service solely
to fulfil the feature you requested. We do not retain it:
| Feature |
What is sent |
Third party |
| Map display |
map tile requests (which reveal your approximate map area and IP address) |
OpenStreetMap / OpenFreeMap |
| Trip planner (routing) |
origin and destination coordinates |
OSRM (routing demo service) |
| Search / geocoding |
search text and, for “near me” searches, an approximate location |
Photon |
| “Navigate” handoff |
the destination address/coordinates |
your chosen navigation app (e.g. Google Maps) |
Each of these third parties processes the data under its own privacy policy. We do not control, and
are not responsible for, their processing.
2.3 Preferences and trip plans (stored on your device only)
- Your language and theme preferences and any saved trip plans are stored locally on your
device (device storage / app preferences).
- This data is not sent to us and is deleted if you clear the App’s data or uninstall it.
2.4 Technical data
- The App currently runs no analytics and no advertising trackers and does not collect an
advertising identifier.
- Standard technical information (e.g. IP address, device type, app version) is processed transiently
by the third-party services above as part of normal network requests.
3. Charging-station data
Station information shown in the App is compiled from third-party open-data sources: OpenStreetMap
(ODbL), Open Charge Map (CC BY 4.0), and data.go.th (DGA Open Government License). These
datasets describe charging infrastructure and contain no personal data about you.
4. How we share data
- We do not sell, rent, or trade personal data.
- We share location/destination data with the third-party services listed in §2.2 only to provide
the feature you requested.
- We do not share data with advertisers (the App has no ads or analytics trackers).
- We may disclose data if required by law or a lawful request from a competent authority.
5. Data storage and retention
- We operate no server-side storage of your location or preferences.
- On-device preferences and trip plans remain on your device until you clear the App’s data or
uninstall it.
- Third-party services (map, routing, geocoding, navigation) retain data according to their own
retention policies.
6. Your rights under the PDPA
As a data subject you have the right to:
- Access and obtain a copy of your personal data;
- Correct inaccurate or incomplete data;
- Delete, destroy, or anonymise your data;
- Restrict processing;
- Object to processing;
- Data portability (receive your data in a machine-readable format);
- Withdraw consent at any time (where processing is based on consent, such as location
permission); and
- Lodge a complaint with the Personal Data Protection Committee (PDPC) in Thailand.
Because the App holds no accounts and stores no personal data on our servers, the simplest way to
exercise most of these rights is to revoke the App’s location permission in your device settings,
or uninstall the App (which deletes all locally stored preferences and trip plans). For any other
request, contact us using the details in §9.
7. Children
The App is not directed at children, and we do not knowingly collect personal data from children. If
you believe a child has provided personal data, contact us and we will delete it.
8. Changes to this policy
We may update this Privacy Policy from time to time. We will post the updated version in the App
and/or on our website, and the revised date will be shown at the top. Your continued use of the App
after changes are posted constitutes acceptance of the revised policy.
For privacy questions, requests, or complaints, contact:
- Email: support@rankmy.app
- Data controller: L&J Digital Solutions LLC, United Kingdom